Terms and Conditions
Terms & Conditions
Yoga with Lisa Lewis
- Your Contract With Yoga with Lisa Lewis
Your booking is with Yoga with Lisa Lewis (LisaKimLewisYoga).
These booking conditions are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
All retreats advertised by Yoga with Lisa Lewis are sold subject to the following terms.
Your booking becomes confirmed, and a contract exists between us only when:
- Your non-refundable deposit has been received (or full payment if booking within 30 days of the retreat), and
- You have received a confirmation email from us.
No contract exists until you receive this confirmation email.
If your remaining balance is not paid by the due date, we reserve the right to cancel your booking and retain your deposit and any other payments made.
- Payments
- Payment is by bank transfer.
- If you have paid a deposit, the final balance is due 90 days before the retreat start date.
- If payment is not received by this date, we reserve the right to cancel your booking and offer your space to someone else.
If you are having difficulty paying on time, please contact us as soon as possible.
If you would prefer to pay monthly after paying your deposit, please contact Lisa to arrange a payment plan.
- Cancellation by You
If you need to cancel your booking, the person who made the booking must notify us in writing by email. Cancellation takes effect on the date we receive your email.
Cancellation charges are calculated as a percentage of the total retreat price, not the amount already paid.
As cancellations involve costs, the following charges apply:
- More than 90 days before the retreat: Refund of any payments made, minus your deposit and any bank/transfer charges.
- 45–90 days before the retreat: 50% of the total retreat price is payable.
- Less than 45 days before the retreat: 100% of the retreat price is payable.
The deposit is non-refundable.
If the remaining balance is not paid by the due date, we reserve the right to cancel your booking and retain the deposit.
Once the retreat has started, no full or partial refunds can be given if you choose to leave early.
If your cancellation is covered by your travel insurance, you may be able to reclaim these costs through your insurer.
- Insurance & Health
We strongly recommend that you take out comprehensive travel insurance to cover your trip.
This should include cover for trip cancellation, travel disruption, medical expenses, personal belongings and activities undertaken during the retreat.
Yoga with Lisa Lewis cannot be held responsible for any financial losses resulting from travel delays, cancellations, illness, injury or other unforeseen circumstances.
Please ensure you are fit and well enough to take part in yoga classes and retreat activities. If you have any medical conditions or concerns, please consult your GP before travelling.
All teachers hold appropriate insurance for the classes and workshops they lead.
- Amendments by You
If you wish to make changes to your booking after paying your deposit, please email lisakimlewis@gmail.com at least 30 days before the retreat.
We will do our best to accommodate changes, but this cannot be guaranteed.
- Amendments by Us
We plan our retreats well in advance, and changes are unlikely. However, occasionally changes may be necessary (for example to accommodation, itinerary, teacher or other arrangements).
If we need to make changes, we will inform you as soon as possible. If accommodation must be changed, we will aim to provide accommodation of a similar standard.
We are not liable for changes or cancellations caused by events beyond our control (force majeure), including but not limited to:
- War or threat of war
• Civil unrest or industrial disputes
• Terrorist activity
• Natural disasters
• Epidemics or pandemics
• Fire
• Severe weather
• Transport or technical issues
Some retreats require a minimum number of participants to run. Please do not book flights until you have received written confirmation that the retreat is going ahead.
- Cancellation by Us
Yoga with Lisa Lewis reserves the right to cancel a retreat in any circumstances. If this happens, all monies paid to Yoga with Lisa Lewis will be refunded in full.
Some retreats require a minimum number of participants in order to run. Yoga with Lisa Lewis reserves the right to cancel the retreat if this minimum number is not reached.
In the unlikely event that a retreat is cancelled, Yoga with Lisa Lewis cannot accept responsibility for any other costs incurred by participants, including flights, travel arrangements, accommodation booked independently or other personal expenses.
- Liability
Yoga with Lisa Lewis cannot be held responsible for loss or damage to personal belongings during the retreat.
Accommodation and retreat venues are operated by independent third parties. While we take reasonable care in selecting venues, Yoga with Lisa Lewis cannot be held responsible for accidents, injuries or incidents occurring on the premises that are outside our direct control.
Participation in retreat activities is voluntary and undertaken at your own risk.
You must inform us of any medical condition that may affect your ability to participate safely. We cannot accept responsibility for issues arising from conditions that have not been disclosed.
Participation in yoga classes and other retreat activities involves an inherent risk of injury.
- Our Responsibility to You
Yoga with Lisa Lewis facilitates and hosts the retreat services described on our website and will exercise reasonable care and skill in delivering these services.
However, we will not be liable where failure to perform the contract is due to:
- Your own actions
• A third party not connected with the services provided by Yoga with Lisa Lewis
• Circumstances that were unforeseeable or beyond our control
This includes travel arrangements such as flights, transfers or other transport organised independently by guests.
Yoga with Lisa Lewis is not responsible for services arranged independently by participants, including flights, transfers, travel insurance or additional excursions not organised by us.
- Complaints
If you experience a problem during your retreat, please inform a member of the team immediately so we can try to resolve it.
If the issue cannot be resolved at the time, please write to us within 28 days of returning home including full details.
If concerns are not raised during the retreat, we may not have the opportunity to investigate or resolve the issue.
- Passports, Visas & Health Requirements
You are responsible for ensuring that you have:
- A valid passport
• Any required visas
• Any required vaccinations or health documentation
Yoga with Lisa Lewis cannot accept responsibility if you are unable to travel due to missing or incorrect documentation.
- Data Protection
Your contact details will be stored securely in accordance with UK data protection law and will not be shared with third parties without your consent.
- What’s Not Included
Unless specifically stated in the retreat details, the following are not included:
- Flights
- Transfers
- Travel insurance
- Some meals
- Tips
- Vaccinations
- Alcohol & beverages
- Additional activities or excursions
Full details of what is included are listed on the relevant retreat webpage.
Yoga with Lisa Lewis facilitates and hosts the retreat experience only. Participants are responsible for arranging their own travel to and from the retreat location, including flights and transfers unless specifically stated otherwise.
Yoga with Lisa Lewis cannot be held responsible for travel arrangements made by participants including delays, cancellations, missed connections or additional costs arising from travel disruptions.
- Package Travel Regulations
Yoga with Lisa Lewis facilitates and hosts retreat experiences and is not acting as a tour operator or travel agent.
The retreat price covers participation in the retreat programme including yoga sessions, selected meals as described on the retreat webpage, and the use of accommodation during the retreat.
Participants are responsible for arranging their own travel to and from the retreat location including flights and transfers unless explicitly stated otherwise.
As international travel arrangements are not included in the retreat price, the retreat does not constitute a package holiday within the meaning of the UK Package Travel and Linked Travel Arrangements Regulations 2018.
By booking the retreat, participants acknowledge that Yoga with Lisa Lewis is responsible only for the services directly provided as part of the retreat programme.
- Food & Dietary Requirements
Meals during the retreat may be prepared by independent chefs or catering providers.
While care is taken to select experienced providers, Yoga with Lisa Lewis cannot be held responsible for food-related illnesses, allergic reactions or dietary issues arising from meals prepared by third-party providers.
Guests must inform us in advance of any food allergies, intolerances or dietary requirements.
While every effort will be made to accommodate dietary needs, we cannot guarantee that meals will be completely free from allergens.
- Guest Behaviour
We ask all guests to behave respectfully towards other participants, staff and the retreat environment.
Yoga with Lisa Lewis reserves the right to remove any participant from the retreat without refund if their behaviour is deemed unsafe, disruptive or detrimental to the wellbeing of other guests or staff.
- Personal Responsibility
By attending the retreat, guests acknowledge that yoga, movement practices, excursions and other retreat activities may involve physical exertion and inherent risks.
By participating in these activities, guests confirm that they do so voluntarily and accept responsibility for their own health and wellbeing.
Guests agree to listen to their bodies and work within their own limits.
- Third-Party Services
Certain elements of the retreat may be provided by independent third-party suppliers such as accommodation providers, chefs, activity organisers.
While Yoga with Lisa Lewis carefully selects reputable suppliers, we cannot accept responsibility for the acts or omissions of these independent third parties.
- Natural Environment & Local Conditions
Some retreats take place in rural or international locations where infrastructure, weather conditions and natural environments may differ from those typically experienced in urban settings.
Participants should be aware that wildlife, insects, uneven paths, outdoor terrain, tropical weather conditions, power outages, water supply interruptions or other environmental factors may be present.
While Yoga with Lisa Lewis takes reasonable care in selecting suitable retreat locations, such natural conditions are outside our control and are considered part of the retreat environment. Participants agree to take personal responsibility for their safety and wellbeing while participating in outdoor activities.
- Photography & Media
During the retreat, photographs or videos may occasionally be taken for promotional purposes including use on our website, social media or marketing materials.
By attending the retreat, participants consent to the use of images in which they may appear unless they inform us in writing before the retreat that they do not wish to be photographed.
- Entire Agreement
These Terms & Conditions together with the retreat details published on the Yoga with Lisa Lewis website constitute the entire agreement between the participant and Yoga with Lisa Lewis.
No other statements or representations made before booking shall form part of the agreement unless confirmed in writing.
- Agreement
By paying your non-refundable deposit you confirm that you:
- Agree to these Terms & Conditions
- Agree to complete the required health questionnaire
- Agree to be legally bound by the retreat details shown on the relevant webpage